Processing And Shipping

At DTF Bay, we work hard to process and ship every order as quickly and accurately as possible. Please review our processing and shipping information before placing your order.

Shipping Times

  • Standard Shipping: 3–5 business days

  • Express Shipping: 2–3 business days

  • Overnight Air: 1 business day

Note: Shipping time begins once your order has been processed and handed to the carrier. Tracking details will be emailed once your order ships.

Shipping Responsibility

Orders are shipped via the carrier and method selected at checkout. Once the package is handed to the carrier (UPS, USPS, FedEx, etc.), the carrier assumes full responsibility for delivery. DTF Bay is not responsible for carrier delays, lost packages, or incorrect shipping addresses provided by the customer.

Incorrect Addresses

Please double-check your shipping address before completing your checkout. If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for any additional shipping costs required to re-ship the order.

Local Pickup

If local pickup is available and selected at checkout, you will receive an email or text notification when your order is ready. Please do not arrive at our location before receiving your official pickup confirmation.

Contact Us

If you have any questions about processing or shipping, please contact our support team:

  • Email: info@dtfbay.com

  • Website: www.dtfbay.com

  • Last Updated: July 2026

Have any questions?

Not Sure How DTF Printing Works Or How To Press Your Design? Don't Worry—We've Got Answers For You!

Q1. What is DTF printing and how does it work?

A: DTF (Direct to Film) is a method where designs are printed onto film, powdered, and heat-pressed onto garments.

Q2. What are the benefits of DTF printing?

A: It supports full-color designs, works on cotton and polyester, and is ideal for small batches.

Q3. Is DTF printing durable?

A: Yes, with proper application, DTF prints are stretch-resistant and long-lasting even after multiple washes.

Q4. What materials can DTF be applied to?

A: Cotton, polyester, blends, nylon, and more—as long as they can withstand heat.

Q5. Do you print custom designs or only pre-made ones?

A: We print custom designs that you upload. You can also choose from our template collection if available.

Q1. What file format should I upload?

A: High-resolution PNG (300 DPI) with transparent background is best. We also accept SVG and PSD.

Q2. Can I upload a design with a background?

A: You can, but for best results, remove the background or request our team to do it.

Q3. Is there a minimum size for my design?

A: Yes, your design should be at least 1000px on its shortest side for print clarity.

Q4. Do you check my file before printing?

A: We do a basic quality check. If there's an issue, we'll contact you before printing.

Q5. Do you offer help with resizing or editing files?

A: Yes, we provide optional design editing services for a small fee.

Q1. How long does production take?

A: Orders are typically processed within 1–3 business days.

Q2. Can I place a rush order?

A: Yes, expedited production and shipping are available at checkout.

Q3. Do you accept bulk or wholesale orders?

A: Definitely! Contact us for special pricing on bulk or reseller orders.

Q4. Can I reorder the same design later?

A: Yes, we keep your designs on file for easy reorders (up to 60 days).

Q1. What temperature and time should I use?

A: Recommended: 310°F (155°C), press for 10 seconds, instant peel (cold or hot).

Q2. Should I peel hot or cold?

A: Most DTF transfers are cold peel—wait 15–20 seconds before removing the film.

Q3. Can I wash the garment immediately after pressing?

A: Wait at least 24 hours before washing to ensure strong adhesion.

Q4. What pressure level is ideal?

A: Medium to firm pressure ensures the best transfer result.

Q5. My print is peeling off. What went wrong?

A: Check your heat press temperature, pressure, and peel timing. Repressing may help.